Printable Return Form

Print this form and attach it to your return request. Please contact customer service before shipping anything back so we can confirm product eligibility and the next steps.

This form is not a prepaid shipping label.
Print this page from your browser, complete the form, then contact us before shipping the product back.

Important conditions

Non-engraved, new and unused products: return possible within 14 days of delivery.
Engraved or personalized products: no return for change of mind, unless defective, incorrectly made or non-compliant.
Return shipping costs are the customer’s responsibility, except in case of defect, error or non-compliance caused by INTER COMPANIONS.

Reason for return

☐ Withdrawal for non-personalized product
☐ Defective or damaged product
☐ Preparation error
☐ Non-compliant product
☐ Other reason

Printable Return Form

Order number
Order date
Delivery date
Full name
Email
Postal address
Product(s) concerned
Engraved/personalized product: yes / no
Reason for return
Description of issue or request
Date and signature

Legal basis: 14-day withdrawal period for distance sales, with an exception for clearly personalized goods.

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